Why We Built This Payment FAQ
We put this FAQ together because the same handful of questions come up every week from account holders across Bangladesh moving money in and out of their jeta92 wallet. Most of it comes down to three wallets — bKash, Nagad, Rocket — and how each one behaves once you send a payment through. A bKash deposit usually needs you to open the
app, send to the account number shown on your deposit screen, then confirm the transfer with your PIN before the amount reflects in your wallet. Nagad and Rocket follow a similar send-money pattern but ask for a different reference format, which is why we've written out each flow separately below rather than lumping them into one generic payment answer. Withdrawal questions get
their own section too, since verifying a wallet before a payout is a different process from funding one. We've also answered questions about switching between bKash CashQuick and other cash-style features, account verification, and what to do if a transfer doesn't show up on time. This page gets updated as wallet behaviour changes, so treat it as the current version of what
we tell our own support desk to say.
- bKash
- Nagad
- Rocket